Water and Sewer Services

Pay Water and Sewer Bill

Water and Sewer Billing

The Township of Essa is responsible for water readings, water and sewer bills, and collection services.  Billings for water and sewer are issued on a quarterly basis.  The bills are determined by the consumption of water in cubic metres as registered by your water meter and are sent out on a quarterly basis. 

Inquiries regarding your water consumption should be directed to the Public Works Administrative Assistant at 705-424-9917 ext. 114.

You can now access detailed account information for your property taxes and/or utility bill(s) through our new Virtual City Hall service portal.

Virtual City Hall provides residents the ability to view detailed account information and/or make payments to both property taxes and water accounts instantly with the click of your mouse.  Users can also search for properties within the Township of Essa.

Please be advised that a service charge of 2.9% is applied by the service provider Bambora to cover processing costs for payments made using credit cards.

To get started, visit Virtual City Hall to set up your account!

You can pay your water and sewer bill through online banking through your financial institution.  You will need to add your utility account to your online banking bill payments by searching for "Essa".

You can pay your water and sewer bill in person by attending the Administration Centre located at 5786 County Road 21, Utopia.  Office hours are Monday through Friday from 8:30 am to 4:30 pm.  

You can pay with cash, debit or cheque.

After Hours Payments

You can also place your utility payment in the after-hours drop box located outside the upper level of the Administration Centre.

You can pay your water and sewer bill by mail.  Please make your cheque payable to the Township of Essa and mail to:

Township of Essa
5786 County Road 21
Utopia, ON

You can pay your water and sewer bill at your bank.  Visit your bank branch to make the payment.

You can pay your water and sewer bill by completing a Pre-Authorized Payment Plan application.  This will allow the Township of Essa to withdraw the funds owed from your bank account, and apply the funds to the amount owing. 

If you have a bank account with chequing privileges, you can take advantage of this payment system.  Just complete and sign the authorization form and submit it to the Township of Essa.  You are required to attach a sample cheque marked "VOID.  This will serve as the Township's authorization to automatically withdraw your water and sewer payment from your bank account on the due date.  This is not a monthly plan.  The amount withdrawn will be the exact quarterly amount shown on your water and sewer invoice.

If you have any questions regarding our Pre-Authorized Quarterly Payment Plan or if you require the form in a different format, please contact the Public Works Department at extension 114.

Cancellation of Pre-Authorized Payment Plan

If you would like to cancel your Pre-Authorized Payment Plan, please complete and submit the online Request to Cancel Pre-Authorized Payment Plan form.

Water & Sewer Invoice / Due Date Schedule

Utility Billing Period Utility Due Date
January 1-March 31, 2024 April 30, 2024
April 1 to June 30, 2024 July 31, 2024
July 1 to September 30, 2024 October 31, 2024
October 1 to December 31, 2024 January 31, 2025

If we don't receive your payment by the appropriate due date, a 5% penalty will be added.  We will send you a past due notice with the new balance and indicate a date in which the outstanding balance will be added to the property tax account.  The penalty/interest will be added at 1.25% per month.

Frequently Asked Questions

If you have any questions regarding your water/sewer bill, please contact the Utility Coordinator at the Township office by calling 705-424-9917 ext. 114. 

Residents are provided two options to receive their water and sewer bills:

  • Paper copy delivered by mail
  • Paperless delivered through an e-billing module directly to your email address

In order to receive your water and sewer bill by email, you are required to complete the E-Billing Form that is available on our Paperless Billing page.

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